Estresse ocupacional: estudo na cooperativa de crédito Sicredi de Cerro Largo - RS

Abstract

The concern about occupational stress started from the modernity and has taken space within the organizations. The number of stressed employees is increasing and its consequences affect their health as well as the productivity of companies. Given this context, this study proposed to identify how occupational stress affects the professionals of the SICREDI Credit Union of Cerro Largo - RS. To reach this objective, we chose to carry out a descriptive research, with a quantitative approach, using primary source data. Data were collected through the application of a structured questionnaire, following the demand/control model of Karasek (1979). The results showed that 53% of the respondents had high psychological demand, 67% had low control and 60% had high social support. From these results, it was possible to construct the quadrants of the demand / control model, which indicate the level of stress of the collaborators. As a result, it was observed that 66.66% of respondents are predisposed to occupational stress, 33.33% being in the highest exposure condition and 33.33% in the intermediate stress condition. The study brought contributions to the cooperative, which came to know the reality of its employees and the sources of stress