Oportunidades de aprendizagem na licença para capacitação: a percepção dos servidores técnico-administrativos em educação (STAE) da UFFS Campus Cerro Largo

Abstract

Training is a management tool that can have a significant relationship with learning and quality in the public service, capable of aligning personal skills and institutional objectives. In this perspective, this dissertation aimed to analyze the contributions of the License for Training in the Promotion of Learning of Technical-Administrative Servers in Education of the Universidade Federal da Fronteira Sul - UFFS, Campus Cerro Largo. To this end, the phenomenological approach and the qualitative approach were adopted, privileging the perspective of the actors involved through the subjective view of a specific problem, a fact that characterizes the research as of an applied nature. From the point of view of the objectives, it is descriptive, outlined by the simple case study. Regarding the collection, bibliographic and documentary research was used, and the questionnaire and semi-structured interview technique, carried out with STAE of UFFS, was used. For the analysis and interpretation of the data, the Content Analysis method was used. Quality in people management can represent the learning of civil servants and, consequently, institutional development. It implies quality public services that can be determined by the performance of a management, which has as a driving factor the aggregated competences and developed in the institutional environment. Training actions and practices that contribute to the development of STAE, and consequently, the institution where they operate, stood out. The results show that the staff development theme is constantly being revised by the normative provisions, and the Training License includes rules changed in 2019 and 2020, by new decrees. There were positive repercussions on the learning opportunities in the institution, as well as the understanding that personal and professional development is linked to institutional development and vice versa. The results point to partial contentment regarding the policies related to the Training License. However, it can be said that the Training License favors the development of personnel to the extent that it promotes learning opportunities for STAE.