Assédio moral no trabalho: um estudo observacional do filme “O diabo veste Prada”

Abstract

This study sought to analyze moral harassment in the workplace, using the film "The Devil Wears Prada" as its object of study. Organizational culture, which is a system of shared meaning that distinguishes one organization from others, is a relatively new concept and is not always well understood and implemented in companies. Encouraging diversity in organizations is an issue that has been gaining strength over the years, however, inadequate inclusion management can lead to frustrated relationships and moral harassment, as a side effect of workforce diversity. This study sought to identify and analyze the expressions of bullying presented in the film, to contribute to the understanding of this phenomenon in the corporate world. Film analysis is used as a research tool, allowing frank and direct criticism of the subject. The observational study, in addition to presenting the main concepts about moral violence in organizations, allowed the identification of scenes where moral abuse occurred and the analysis of the main consequences of moral harassment at work. About specific objectives, the results demonstrate that there are manifestations of moral harassment, both from the perspective of the victim and the harasser, and these are portrayed directly and indirectly and are clear in various scenes and situations expressed. Regarding the consequences of bullying at work, it was observed that the effects do not only appear on the individual who suffers the abuse. Both the organizational and social spheres are affected. The organizational scope with high turnover, labor processes, loss of organizational culture, and the company's bad reputation. In the social sphere, the bill to pay is high: professionals on leave, early retirees, high costs related to medicines, and social security benefits can be cited. The research contributes to the area of Administration by advancing the discussions and understanding of moral harassment in organizations, a veiled and subtle phenomenon that, although it has existed for a long time, has only begun to be discussed recently.