Desenvolvimento contínuo profissional diante de um cenário de rotatividade: estudo de caso aplicado à cooperativa Cresol Vanguarda

Abstract

Continuous professional development is a vital process for the growth and enhancement of skills and competencies throughout one's career. Studying opportunities for learning and development is crucial for understanding the perceptions of individuals within the organization, as it is closely related to the organization’s overall progress. On the other hand, turnover intention refers to employees' willingness to leave or stay within the organization, with reasons influencing this intention often linked to perceptions of the organizational environment regarding continuous learning support for task execution and professional development. Given the above, this case study aims to primarily analyze the strategies adopted concerning personnel development and employee turnover at Cresol Vanguarda. To achieve this objective, an applied research approach was conducted, utilizing both qualitative and quantitative descriptive methods, including bibliographic research and a case study approach. Data collection involved semi-structured interviews with human resources management supervision and a questionnaire administered to employees at the study unit, incorporating the EPOA, EPSCR, and EIR tools to measure perceptions of learning and development opportunities and turnover intention, respectively. Results indicate that learning opportunities are noticeable to employees but still have areas for improvement. Turnover intentions range from low to moderate, suggesting potential for enhancement in greater development support. In conclusion, the study has addressed its objectives, with recommendations emphasizing the need for courses aiding daily tasks, fairer rewards, and financial education programs to ensure well-being and productivity.