Gestão de estoque – logística integrada em uma loja de conveniência da cidade de Chapecó/SC

Abstract

This study aims to analyze inventory management as applied to integrated logistics in a convenience store attached to a fuel station located in Chapecó, Santa Catarina, Brazil. The research seeks to understand inventory control and purchasing processes. Historically, inventory management has been a fundamental activity for organizations of various sizes and sectors, volving from rudimentary practices to sophisticated models based on technology and logistical integration. In the context of convenience stores—where there is high product turnover and a constant need for restocking—efficient inventory management is essential to avoid losses, stockouts, and excessive costs. This study was conducted through qualitative research with a descriptive approach, using direct observation, semi-structured interviews with managers and employees, and analysis of the company’s internal documents as data collection methods.