O processo de cuidar de usuários com hipertensão arterial sistêmica e diabetes Mellitus na perspectiva da política nacional de humanização

Abstract

The Chronic Non Communicable Diseases CNCD represents a problem of public order, accounting for approximately 70% of deaths in Brazil (BRAZIL, 2011), having as main characteristic a slow and silent process of first symptoms appearance. In this sense, patients with Diabetes Mellitus (DM) and Systemic Arterial Hypertension (SAH) needs to attend health services regularly, therefore, consisting on a challenge to the Family Health Team to act following the strategies for the care of those with chronic diseases, based on the National Humanization Policy (NHP). The study aimed to know how the professionals of the Family Health Team leads the care process with SAH and DM patients of a municipality in northern Rio Grande do Sul, on the second half of 2014. As methodological approach was applied the qualitative, exploratory descriptive type, attributing a sample of ten DM / SAH patients and three professionals of the Family Health Team. To the data analysis was used the thematic analysis proposed by Minayo. The results shows progress and challenges regarding the implementation of the NHP, especially concerning the individual natural therapeutic project and expanded clinical. It was concluded that permanent education actions, in view of PNH are needed in order to qualify the care.