Estudo dos problemas de logística ligados à armazenagem e ao transporte do produto acabado do Moinho Farinha Missões

Abstract

Logistics is the area of the administration responsible for managing the processes of product flows, services and information between suppliers and customers, making the final product reaches the consumer in the Best possible conditions. Normally, we divided it in three small sectores. Storage, packaging, storage and transport. This study addressed two important areas of logistics: storage and transport. The storage includes all activities related to the temporary stocking of a product to ist distribution, while the transport is essentially characterized by distributing the product. Therefore, we present the main logistics theories, focusing on aspects related to the final product. Researches of this nature has been done to analyze the causes of logistics problems related to stocking and transportation of the finshed product to the Missões flour mill. To achieve the goal, in addition to an interview guide was applied to the director of the mill, and finally used the 5W2H tool to map these activities and determine “Which action will be taken?”, “Who will run/participate to the action?”, “Where the action will be executed?”, “When action is taken?”, “Why action is taken?”, “ How the action will be taken?” and “How much is costs to perform the action?”. Directes such procedures are major problems: the storage, lack of physical space to properly store the product; and, transport, the lack of motivation from the staff, and lack of proper place for loading, especially on raining days. Therefore , it is concluded that the solution of the problems encountered may reflect the expansion of flour sales opportunities of keeping stock stored properly and in improving the quality of workers life of employees with a suitable place to hold product loading in the company’s trucks.