A gestão de estoques em uma loja de ferragens no município de Cerro Largo - RS

Abstract

Therefore, the following study establish as a theme research the control and storage of a hardware shop located at Cerro Largo-RS. The following question was established as a study problematic: How the study on control and stock management can induce the material administration on a hardware shop? To answer this problematic the goal of this study was to analyze how the storage control may influence the material management on a hardware shop at the municipality of Cerro Largo-RS. To reach the object of study the following specific objects were implanted: Identify the actual storage control used by the shop; Verify the acquisition flow of products along with the providers and; Suggest improvements for the storage control on the company. As for the methodology, it is defined as a descriptive research with a qualitative approach. The techniques utilized for data collection are in conformance with the semi structured interview, the non-participant observation and documental research. For data analysis, the content analysis was the tool utilized, which into the unit of research related to “storage”, were defined as priori the categories of planning, organization and control. Results found pointed that the shop controls its storage through the software XML while the physical storage control is executed visually; also, the manager presents a concern on keeping safety storage. Results pointed that the company proceeds to its storage control through the software XML and the physical storage control is accomplish visually. Through this software the calculation of sale price and identification of products are also realized, finally, the storage method utilized is the manner that seems best in the company’s vision, there is, also, a concern by the manager side on keeping a safety stock. Products’ organization is accomplished according brand and type of product, as for the products disposal, it is performed in compliance with the price, that is, those that generate higher profit are display in the customer’s line of view, once the purchase decisions are taken due to better pricing. However, for some products such as pipes, the purchase decision is taken by brand, considering, yet, the product quality. In case of misplaces and losses the company includes an additional cost to compensate the loss, on the other hand, in case of damage, the company performs the product’s exchange.