Satisfação no ambiente de trabalho e síndrome de Burnout: um estudo em bombeiros militares da cidade de Chapecó-SC

Abstract

In the current productive model we are induced to produce more with less, fewer people, fewer stocks, less time and less health Describe the relationship of Work Satisfaction and Burnout Syndrome in military firefighters in the city of Chapecó-SC. To reach it concepts of work, quality of life at work, job satisfaction, work-related illnesses and accidents, burnout syndrome and its predictors and the work of firefighters were rescued. The research was quantitative, it was classified as its objectives as descriptive, as the technical procedures used was classified as a field, bibliographic and documentary study. The subjects of the survey were the military firefighters belonging to the 6th Military Fire Battalion of Chapecó / SC. The data collection took place in two stages, with primary and secondary data. In relation to the secondary data it was made from documents. The instrument used for the primary data was a questionnaire composed of three items; the first one contained the Labor Satisfaction Questionnaire S20 / 23, the second the Maslach Burnout Inventory (MBI) questionnaire and the last was composed of socio-demographic issues. Questionnaire was applied between April 17 and 23, 2018, through a census of 52 firefighters that fit pre-established criteria. The method used to analyze the results was the descriptive analysis using SPSS software. The results show that there is only one female firefighter in the corporation, that about 17.3% of the respondents work in a weekly workload over 60 hours, which characterizes a state of work overload, the results still reveal that there is a level high job satisfaction and low levels of burnout. However, the research has shown that in this corporation there are slight indices of insensitivity and emotional hardening and that 44.2% of the respondents feel indifferent, very dissatisfied or extremely dissatisfied with their physical appearance and the space available to carry out their work, 40.4% feel the same about the degree to which the institution complies with the contract, labor laws and regulations and 55.8% also feel indifferent, very dissatisfied or extremely dissatisfied with the way in which the negotiations in the institution in aspects labor markets. Finally, it was evidenced that there is a negative correlation between burnout and job satisfaction. The main limitation is the size of the sample. In future studies you propose a continuation of the research only with women firemen, military or even with mothers. A final suggestion would be to complement the research with a qualitative investigation, in order to analyze some aspects that were not perceived in the light of the research.