(Re)conhecimento da profissão farmacêutica: percepção de usuários de uma estratégia saúde da família

Abstract

This study aimed at analyzing the perception of users of the territory of a Family Health Strategy in a small city of Northern Rio Grande do Sul, regarding the pharmacist's work before and after the use of the pharmacotherapeutic follow-up service. The research had a qualitative approach of research-intervention type. The data collection technique consisted of applying a questionnaire to collect the sociodemographic characteristics of the subjects; conducting two semi-structured interviews about users' perceptions of the pharmacist's performance through the application of pharmacotherapeutic follow-up by the Subjective Objective Assessment Plan method; and observation with registration in a field diary. Data were analyzed using the Content Analysis Method, and two categories of analysis were built: Some misconceptions about the pharmacist's performance in the users' perception and Perceptions tuned to the pharmacist's role. It was found that users confused the pharmacist with other health professionals, especially psychologists, nurses and doctors. However, other identified pharmaceutical activities compatible with those developed in the Family Health Strategy they attend. As a result, the need to maintain this service and the possibility of implementing new pharmaceutical services in this community are highlighted. It is also necessary that this professional participate in the community activities so as to be recognized by the population.