Bem-estar no trabalho de enfermagem: impactos da rotina hospitalar em tempos de pandemia

Abstract

In the year 2020, the coronavirus pandemic ended up bringing a new perspective on health professionals, especially nurses. The sector has become the “front line” of assistance and fighting the disease. Its professionals, who were already vulnerable to various risks, physical and psychological, today find themselves in an even more difficult condition. In addition, considering the changes experienced in the workplace over the years, and especially, the changes that the coronavirus pandemic demanded, it is increasingly necessary to pay attention to the health and well-being of professionals in the workplace. In this sense, the present research aimed to analyze the objective and subjective impacts related to the well-being of nurses at a philanthropic hospital in Rio Grande do Sul. To this end, the methodology adopted for conducting the research is characterized as qualitative and descriptive. Data collection was carried out through interviews with seven professional women in the nursing sector, three nurses and four nursing technicians, chosen intentionally and for convenience. Before the interviews, a pre-test was carried out with a professional who did not participate in the research. For data analysis, the theory of discourse content analysis was used as a basis, focusing on the proposal for categorical thematic analysis. Taking into account the results found, the profile of the professionals was identified, the details of the routine practiced by them in the sector, as well as a brief overview of the evolution of the nursing profession over the years, considering the perspective of the most experienced professionals. In addition, the following positive and negative aspects related to well-being at work were identified: friendly and welcoming work environment; positive relationship between colleagues; positive attitude towards the pandemic; feeling of professional recognition; relationship difficulties with patients and companions / family members; physical discomfort; pandemic-related feeling; inefficient work organization; absence of a defined hierarchical structure; professional staff at the operational limit; modernization of equipment and materials; absence of a fixed scale. And, in the sequence, an analysis was carried out regarding its consequences, verifying the concerns arising from work, equivalent to: difficulty in leading; fear; stress; responsibility about work; insecurity; voltage. The level of stress and tension in the work environment is considered average. Also, the impacts caused by the performance of the function were listed, highlighting that each professional has a unique view. In addition, it was found that the hospital does not carry out any activity to promote the well-being of its professionals, presenting the suggestions indicated by the interviewees, with emphasis on psychological monitoring, indicated by all, and activities related to physical exercises.