Construção de uma tecnologia educativa para profissionais da saúde no atendimento de usuários com condições pós-covid

Abstract

Throughout the care of users affected by COVID-19, it was observed that after the acute period of the disease they complained of persistent symptoms or, on the other hand, developed late symptoms, called post-covid conditions. Therefore, it is necessary to promote Permanent Health Education (PHE) practices for the care of post-covid conditions. Thus, the purpose of this study is to create an Educational Technology for clinical improvement of health professionals in the care of users with post-covid conditions. This is a study in which two methodologies were used, one for the construction of the Educational Technology and one for the structuring. For the construction, the Assistential Convergent Research method was used, developed with six professionals from the multiprofessional team of the Specialized Rehabilitation Center of a city in the West of Santa Catarina, who had experiences with users with post-covid conditions. For data collection, four online meetings were held using the Cisco Webex® platform between March and May 2022. The meetings were conducted in the convergence group. To guide the group, slides were used with the themes to be addressed during the meeting; these served as guidelines for the process of dialogue and expansion of the theme. In the data analysis the procedures of apprehension and interpretation were followed, and the interpretation phase presents three stages: synthesis, theorization, and transference. As for the methodology used to structure the technology, the method proposed by Echer was used, which foresees six steps for the structuring of a manual; however, the present study used only five of them, and the sixth step consists in the validation of the manual. In this way, the Educational Technology has unfolded into a manual for the evaluation and management of post-covid conditions. Finally, the methodology used in this study proved to be capable of supporting the development of an Educational Technology, which is expected to be able to ensure that the health professional offers the affected user a quality and resolutive assistance.