O estilo de tomada de decisão dos gestores em uma instituição pública: um estudo na Universidade Federal da Fronteira Sul

Abstract

Making decisions has become an indispensable act since the beginning of history and the development of individuals in society, this being an act routinely evidenced, for survival in society and for organizations. In this way, decision-making is a fundamental point for the execution of activities in organizations so that they remain efficiently operating in the market. The present study has as general objective to identify the decision-making styles of the managers of the Federal University of Southern Frontier to answer which are the predominant decision-making styles among them. To answer the question and achieve the objective, the study adopts a qualitative approach methodology with a descriptive analysis, characterizing itself as a case study. The main data collection instrument was a questionnaire with 23 questions, sent to 210 managers of the 6 university campuses – Chapecó (SC), Cerro Largo (RS), Passo Fundo (RS), Erechim (RS), Laranjeiras do Sul (PR) and Realiza (PR), obtaining the return of 93 responses, which configures a confidence level of 80%. From the answers to the questionnaire, and considering the structure of the UFFS, the characteristics of the managers of all sectors of the institution, it can be determined that the predominant style among these managers is the behavioral decision style, followed by the directive style, which demonstrates that there is a mixture of styles among these decision makers.