Gestão de estoque em uma empresa do oeste de Santa Catarina

Abstract

It is necessary for organizations to manage their inventories in order to meet their needs without shortages of materials or overstocks. The general objective of this work is to investigate the institution's inventory policy and propose a model based on literary principles to increase efficiency in managing its inventory. The company studied operates in the cargo transport segment, with its headquarters in the municipality of Chapecó-SC, in which it operates in the southern region of Brazil and in the state of São Paulo. For better analysis, this research will be limited to observing, describing and scoring only the stock in the municipality of Chapecó. In order to facilitate this study and the investigation of the proposed theme, a descriptive and qualitative research was carried out, using techniques of bibliographical, documental, observational and informal conversations with those responsible for the organization's supply area. In this way, it was possible to identify the company's inventory policy, verify if there are tools and indicators for inventory management, what these models are and propose the necessary changes. Thus, it was proposed to the organization to establish an inventory management policy by family, in order to segment the most relevant families. From the stock management tools, it was suggested the implementation of stock level control tools. For the indicators, improvements were proposed in the existing ones and the inclusion of new ones, these tools being the ones that best suit the stock characteristics demonstrated throughout the present study. Also, for the Inventory Management Software, it was suggested that the necessary adaptations be sought to meet the points mentioned above, or, the replacement of the system.