Os indicadores de qualidade como estratégia para a qualificação do cuidado perioperatório: percepção da equipe de enfermagem

Abstract

Care for surgical patients is based on evidence-based care, a humanized and individualized approach, since the Surgical Centre (SC) unit is characterized by its peculiar, fast dynamics and intense turnover of people, performing both elective and emergency procedures for therapeutic, diagnostic and curative purposes. Within the Surgical Center, qualified and efficient care helps to prevent adverse events and iatrogenesis, promoting a culture of patient safety and providing greater security for employees. The aim of this research was to understand the nursing team's perception of the use and application of quality indicators involved in the care provided to surgical patients. This is a qualitative, descriptive and exploratory study. The research was carried out in the new Surgical Center Unit of a hospital in the west of Santa Catarina with nursing staff working in the Surgical Center, using a semi-structured interview with open questions, based on an instrument with guiding questions. To analyze the data, the content analysis approach advocated by Laurence Bardin was used. The results showed that the participants recognize the importance of applying quality indicators, as well as their role in promoting patient safety. However, there are still gaps in their understanding of quality indicators (QIs), because for some, the indicators are those used in the sterile material center (SMC), which evaluate the sterilization process. This points to the need for ongoing education for nursing staff.