Desenvolvimento de liderança e processo de sucessão: análise da gestão em uma empresa familiar

Abstract

Family businesses play a fundamental role in the economy, contributing to the economic growth of their regions. This research focuses on: analyzing leadership development and succession processes in a family business, with a focus on the company Beta located in Chapecó, SC. The objectives defined for this research are: a) to describe the particularities of Beta's management, highlighting the challenges faced; b) to develop a mission, vision, and values proposal for the company considering the succession process; c) to analyze the succession process in Beta related to leadership development. For this specific study, descriptive, exploratory research with qualitative analysis procedures was used, as well as a case study of the family business. The subjects of this research were the company's founder, the heir, and the longest-serving employee. The information obtained to achieve the objectives came from recorded and transcribed interviews with the research subjects. The results show how the company currently manages and leads, as well as the decision-making process within the company. We also observed a lack of concern about preparing for the succession process, while, on the other hand, the company is concerned with the well-being of its employees and values their efforts through career and salary plans. The main obstacles faced in the family business stem from a lack of preparation for the succession process; the company does not seek to expand its business but rather plans to remove a department when the founder is no longer in the role. Additionally, the company does not have a defined mission, vision, and values plan. It is hoped that this study can contribute to the family business and assist it in making sound decisions for the future of this organization, ensuring its continuity in the market.