O aconselhamento na atenção básica a partir da percepção de usuários diagnosticados com infecções sexualmente transmíssiveis

Abstract

Objective: To analyze the sociodemographic profile of users who test reactive for viral hepatitis, syphilis, and HIV, and how counseling occurs from the perception of users of a Family Health Strategy located in the northern region of Rio Grande do Sul state. Method: Exploratory and descriptive field research with a qualitative approach, classified as an intervention-type study, which was conducted from July 2024 to February 2025. Results: It was possible to identify how the process of reception and care performed by the multiprofessional team occurred from the users' perception, as well as their understanding of their diagnosis and the follow-up flow within the healthcare network. In this sense, it was possible to identify that the multiprofessional team that works within the Family Health Strategy has a structured process of reception, testing, diagnosis, counseling, treatment, and care for people living with sexually transmitted infections, which is appropriate and welcoming, impacting the lives of these people for better health and quality of life. As a challenge, it is essential to provide ongoing education for Family Health Strategy and Health Surveillance teams to develop strategies for overcoming taboos, supporting families, and educating and preventing Sexually Transmitted Diseases in schools. Conclusions: The research contributed to the qualification of care, the planning of effective promotion and prevention actions, which is based on the knowledge of the limitations, characteristics, and needs of the population.