Satisfação e comprometimento no trabalho na empresa elevadores Atlas Schindler LTDA

Abstract

We are currently living in a time where human capital is being highly valued. Companies that have invested in people have been able to differentiate themselves from their competitors. Given this scenario, this paper sought to verify how the Satisfaction and Commitment of Employees Company Elevators Atlas Schindler, seeking to make a relationship between these two behavioral bases, whether positive or not. In order to achieve the objectives of this study, a validated structured questionnaire was used as data collection instruments, which was constructed through the Satisfaction and Commitment Scale. The dimensions of Satisfaction with co-workers, leadership, promotions, nature of work and satisfaction with job stability were evaluated. Similarly scales were used to measure affective, normative and calculative impairment. Given the results, it was possible to evaluate job satisfaction and organizational commitment of workers. The results indicate that the relationship between satisfaction and commitment is positive, employees were satisfied and committed. This study fulfilled the proposed objectives and made it possible to identify which dimensions need managers' attention. Given this, it will be possible, through a targeted working with employees, as suggested, improve these indicators, which would raise the level of satisfaction and commitment. This monograph can also be used as a basis for future studies of the proposed themes, as well as organizational climate and motivation.