Estruturação da área de gestão de pessoas com base nas competências na empresa Majemaq peças, equipamentos e serviços ltda

Abstract

Due to the occurrence of a lot of changes during the last years at externals and internal environments, the necessity of organizations defining better organizational strategies aiming to be in a good place at the actual and future global aspects has emerged. Some changes at the internal context, put at risk the traditional management model adopted by most organizations. The management structure by attribution of a company allows all the organizational areas to develop knowledge, skills and actions that enable them to reach the organizational goals. On For its scope, a qualitative approach was used, considering the interest in structuring the area of Management by competences, of an applied nature, as it aims to put knowledge into practice and solve an organizational problem, with the objective of descriptive research, because aims to describe the characteristics of a given population or phenomenon. As for the bibliography procedures since it covered bibliographies related to the subject of study, documentary because it made use of company documents, participant because the researcher is part of the company's staff and case study, because a specific company was studied, to Majemaq. In the data collection, were used organizational documents, a questionnaire and a semi structured interview. To analyze the data, theory and practice were related. The study was developed at Majemaq parts, equipments and services LTDA, where were described and specified the organization functions and the organizational and individual attributions were mapped. In function of that, it was suggested people management tools based at the attributions, which consist basically in a behavioural interview and performance appraisal. The research result was satisfactoryand People Management tools based at the subjectives attributions, which will be useful at the company day-by-day.