Análise de dados como ferramenta de melhoria na eficiência do processo de gestão bibliotecária: impacto da análise de dados na área de empréstimos

Abstract

In the context of higher education institutions, data analysis has proven to be a fundamental resource for improving administrative and management processes. This Undergraduate Thesis aims to investigate how data analysis and data visualization can contribute to enhancing the management of material loans at the University Library of the Federal University of the Southern Frontier (UFFS), Chapecó Campus. The research is characterized as a case study with an exploratory approach, using secondary data provided by the library and collected through its internal record system. The data were processed and organized using the Python programming language, with the support of the pandas, Seaborn, and Matplotlib libraries, enabling data standardization, pattern identification, and the construction of graphical visualizations aimed at managerial support. The results demonstrate that the use of data analysis tools allows the identification of trends, delays, seasonal patterns, and user profiles with higher demand, offering valuable support for strategic decision-making and for the optimization of services provided by the library. The study reinforces the relevance of adopting data analysis methodologies in the educational environment and contributes reflections applicable to other university libraries.