Compras 4.0: análise do setor de compras e proposição de um modelo na empresa X

Abstract

Procurement 4.0 refers to the digital transformation of the procurement process in organizations, using technologies such as Artificial Intelligence, Internet of Things, data analytics, and automation to make the procurement process smarter, more agile, and more strategic. In view of the growing expansion of Industry 4.0 in several corporate sectors, the central objective of this research arises: to propose a Procurement 4.0 model to be implemented in company X, which suits the company's needs. The methodology of this research aims to analyze how and which principles of Industry 4.0 are present in the purchasing process of an industry in the Western region of Santa Catarina. To this end, an applied case study was conducted, with a qualitative approach and descriptive objectives, using a semi-structured interview for further analysis.After the information collected about the current level of company X in purchasing 4.0, it is perceived that it is in the median phase of adaptation. Among the fourteen topics proposed by the built model, the Purchasing department practices seven of them, and has seven to improve/implement. Although it does not consider executing these strategies in the long term, the company was interested in expanding its knowledge on the subject, and in the future to include Procurement 4.0 even more in its process.