Contribuições das diferentes ferramentas da qualidade na gestão das agroindústrias

Abstract

Companies have continually sought to adapt to the market and their customers, seeking to offer quality products and services, in order to achieve success. This search is also evidenced by the growth of the market for family agribusiness products, and associated with this, the concern with food safety, as well as the requirements of the relevant legislation for the regularization of this sector, making it necessary to implement programs and tools for quality control. Therefore, the study aimed to analyze the contributions of different quality management tools in agroindustry, as well as to identify publications related to quality management tools in agroindustry,; characterize and map publications that deal with the subject and finally, describe the quality management tools most addressed in the research surveyed. Considering the relevance of the theme, a bibliometric analysis was carried out, based on the search for works on quality management in agroindustry, in the Google Scholar database, from 2012 to 2022. 22 studies published in annals of events were included. , periodicals, university degree completion papers and master's dissertations. After selecting the studies, a descriptive research was carried out with a quantitative and qualitative approach. Through the study it was possible to conclude that the quality management tools properly applied in a production line make it possible to remedy and even avoid bottlenecks in the process, helping the company to identify and eliminate failures as well as to improve the quality of its product.